Frequently asked questions

Yes. Creating a profile, verifying your phone number, appearing in the directory, browsing matches, sending interests and receiving them are all free, with no time limit and no trial that quietly expires. You only need a wallet balance for two optional things: seeing exactly who has liked you, and featuring your profile at the top of search results.

A working mobile number is enough to begin. After the one-time code you add your name, date of birth, country, state and city, religion, education, profession and marital status, then upload at least one clear photograph of your face. The more of the biodata you complete, the more often your profile appears in other members’ filtered searches.

The form itself takes about five minutes. Your profile then goes to our moderation team, and review is usually finished within 24 hours. You will be told if something needs correcting rather than left waiting — and until the review passes, your profile is not visible to anyone else.

Yes, and a large share of profiles are created this way. When you register you can state that the profile is being managed by a parent, brother, sister or other relative. It is shown on the profile, so anyone considering a proposal knows from the start who they will be speaking to first.

In two stages. Every account begins with phone verification through a one-time code, so no profile exists without a real number behind it. Our team then reviews the profile by hand — photographs, stated age, education, profession and marital status — before it becomes visible in the directory. Profiles that misrepresent basic facts are removed rather than merely hidden.

It means that profile has cleared both stages: a confirmed phone number and a manual review by our moderation team. It is not a paid badge and it cannot be bought — every profile in the directory has passed the same check.

Yes. Editing key details sends the profile back through review, and the changes stay invisible to other members until it passes again. A profile can also lose its badge after upheld reports, or if the details on it stop matching what was originally verified.

It is an optional extra step: you submit a live selfie that our team compares against the photographs on your profile. It is the strongest signal available that the person in the pictures is the person writing to you, and profiles that complete it are noticeably more likely to receive a reply.

Nobody, until you decide. Your pictures are blurred by default and the blurring is applied on our servers, so it cannot be undone by inspecting the page or the network response in a browser. You choose whose view you open, one person at a time.

No. Your number is used to verify your account and nothing else — it is never printed on your profile, never included in the biodata PDF, and never sold or passed to a third party. Contact details are exchanged between two members only when both sides have chosen to share them.

Yes, in one tap from their profile or from your conversation. Blocking is immediate and mutual: they can no longer see your profile or contact you. Every report is read by our moderation team, and accounts that break the rules are suspended or removed.

Both. You can hide your profile from the directory at any time and keep your account, which is what most members do once a proposal is progressing. Deleting the account removes your profile, photographs and messages rather than just disabling the login.

Members register from countries across the world, and the directory narrows all the way down to state and city. Whether you are searching close to home or for someone from your community living abroad, the same filters apply.

You send an interest first. If it is accepted, a conversation opens between you, and either side can bring their family into it before anything moves off the platform. The order is deliberate: an interest, then a conversation, then the families — rather than dropping two strangers straight into a private chat.

Yes. The directory filters on age, height, country, state, city, religion, education, profession, working sector and marital status, and the filters combine, so you can be as specific as your family actually is. Searches can be shared as a link, which is useful when a relative is doing the shortlisting.

A printable one-page summary of a profile, laid out the way families already expect to receive a proposal. It is the document relatives forward to each other and discuss at home, and it can be downloaded from any profile you have access to.

Open Wallet from your account menu, choose an amount and pay with bKash or Nagad. Nagad top-ups are confirmed automatically. For bKash you send the amount to the merchant number shown on screen and submit the transaction ID, which our team then approves — usually the same day. Paying from outside Bangladesh? Message support and we will arrange it manually.

Only two things: seeing the full profile of someone who has already liked you, and featuring your profile at the top of search results for a set period. Creating a profile, browsing, filtering, sending interests and messaging a match are always free.

Yes. Payments run through bKash’s and Nagad’s own checkout, so your PIN and account details never reach our servers. We store only the amount, the transaction reference and the resulting wallet balance.

No. There is no subscription, no card kept on file and nothing that renews on its own. You top up a balance in taka when you want to, spend it on what you choose, and unused balance simply stays in your wallet.

A paid service for families who would rather not search alone. You are assigned a dedicated advisor who takes your criteria in detail, shortlists candidates from the verified directory, confirms the particulars with each side, and arranges the first introduction between both families.

The searching, the shortlisting and the first awkward conversations are done for you. It suits parents who are managing a search on behalf of a son or daughter, members living abroad who cannot travel to meet families, and anyone who wants a smaller number of serious candidates rather than a long list.

Read the plans on the assistance service page and contact us by phone, WhatsApp or the contact form. We will go through your requirements before you pay anything, so both sides know whether the service is the right fit.